Effective Date: Immediately
1. Information We Collect
We collect and process information to provide you with our products and services effectively. The types of information we may collect include:
Personal Information: This may include your name, address, email address, phone number, and other contact details when you place an order or contact us.
Payment Information: We collect information necessary to process payments for orders, such as credit card details, billing address, and payment history.
Website Usage Information: We collect data about your interactions with our website, including IP addresses, browser type, pages viewed, and access times.
2. How We Use Your Information
We use the collected information for the following purposes:
To Process Orders: We use your personal and payment information to process and fulfill your orders.
Customer Support: We may use your contact information to provide customer support, address inquiries, and resolve issues.
Website Improvement: Information on website usage helps us enhance our website's functionality, content, and user experience.
Marketing and Promotions: With your consent, we may use your contact information to send you updates, promotions, and marketing communications.
3. Disclosure of Your Information
We may share your information under the following circumstances:
Service Providers: We may share your data with service providers who assist us in providing our services, including shipping, payment processing, and marketing.
Legal Compliance: We may disclose information when required by law, in response to legal processes, or to protect our rights, privacy, safety, or property.
4. Your Choices
You have the following choices regarding your information:
Access and Update: You can access and update your personal information by logging into your account (if applicable) or by contacting us.
Unsubscribe: You can opt out of marketing communications by following the "unsubscribe" link in our emails.
We take the security of your information seriously and use industry-standard measures to protect it. However, no method of transmission or storage on the internet is completely secure. We cannot guarantee the security of your data.
6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Contact Us
Owner of Urban Candles